Terms of Service

Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the CenturaCores website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

CenturaCores provides transformer core manufacturing services, including:

  • Custom transformer core design and manufacturing
  • Online quote request system
  • Technical documentation and specifications
  • Customer support and engineering consultation
  • Core design tools and calculators

3. User Responsibilities

Acceptable Use

You agree to:

  • Provide accurate and complete information
  • Use our services for legitimate business purposes only
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations

Prohibited Activities

You may not:

  • Upload malicious software or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use our services to compete with our business
  • Reverse engineer our proprietary tools or processes
  • Violate any third-party rights

4. Quotes and Orders

Quote Process

  • Quotes are estimates and not binding until confirmed
  • Prices are subject to change based on final specifications
  • Quote validity period is 30 days unless otherwise specified
  • Custom tooling costs may apply for specialized requirements

Order Terms

  • Orders require written confirmation and purchase order
  • Payment terms are Net 30 days unless otherwise agreed
  • Delivery dates are estimates and subject to production capacity
  • Changes to confirmed orders may incur additional charges

5. Intellectual Property

Our Rights

All content, trademarks, and intellectual property on this website are owned by CenturaCores or our licensors. This includes:

  • Website design and functionality
  • Technical documentation and specifications
  • Design tools and calculators
  • Manufacturing processes and methodologies

Your Rights

You retain ownership of any designs, specifications, or technical information you provide to us, subject to our right to use such information to fulfill your orders and provide services.

6. Product Warranties

Manufacturing Warranty

We warrant that our products will be free from defects in materials and workmanship for a period of 12 months from delivery, subject to:

  • Proper installation and use within specified parameters
  • No modifications or alterations by customer
  • Compliance with storage and handling requirements

Limitation of Warranty

This warranty is exclusive and in lieu of all other warranties, express or implied. We disclaim all implied warranties of merchantability and fitness for a particular purpose.

7. Limitation of Liability

To the maximum extent permitted by law, CenturaCores shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the value of the specific order
  • Delays due to force majeure events

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information.

9. Termination

We may terminate or suspend your access to our services at any time for violation of these terms or for any other reason at our discretion.

10. Governing Law

These terms are governed by the laws of [State/Country] without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions about these terms, contact us at:

Manufacturing Facility - India

CenturaCores Manufacturing
Sector 29 Road, Kheri Nangal
Panipat, Haryana 132108
India
Phone: +91-7678297189
Email: manufacturing@centuracores.com

Distribution Office - USA

6181 Thompson Rd Suite 1000
Syracuse, NY 13206
United States
Phone: +1-678-469-5837
Email: sales.usa@centuracores.com

Distribution Office - Canada

Suite 1017
20055 Willowbrook Drive Unit #200
Langley, BC V2Y 2T5, Canada
Phone: +1-678-469-5837
Email: sales.canada@centuracores.com

Legal Inquiries: legal@centuracores.com